Information Services
Content
Information Services (I.S.) is the department within the Corporate & Financial Services Division responsible for managing corporate computer systems and supporting infrastructure. The corporate computer systems include hardware, software and data resources, and the governance framework which ensures information technology continues to be a strategic business enabler.
Services provided by the I.S. Department include:
- coordinating strategic technology direction for the District
- developing and maintaining common standards, architectures, and business solutions to help deliver public services efficiently
- enhancing and operating the District's corporate communications and computing assets, which include telephone, radio, email, networks and servers
- providing technical assistance to district staff
- enhancing and maintaining corporate mapping and data assets
- providing data management, mapping, reporting, and project management consulting services
The Municipal computer network consists of a 1GB Ethernet network using 36 Windows 2000 servers, many of which are virtualized. The District is also running the Open VMS operating system which supports the Oracle database as well as other business systems.
More than 20 different enterprise wide business systems run on the computer network, including a financial system, property and taxation system, payroll system, materials management, budget system, recreation system, facility bookings, business licenses, and the Geographic Information System (GIS).
Eight sites are supported, totalling 350 desktop machines and 500 staff.
District staff utilizes desktop computers for business system and database access, word processing, spreadsheet development, desktop publishing, e-mail, Internet access, drafting, and map production. I.S. staff support the Microsoft Office 2003 suite of products on the Windows XP operating system.